Information We Collect

Depending on how you use HeartFelt TV, we may collect information that you voluntarily provide, including:

• Your name
• Email address
• Phone number (if provided)
• Information submitted through contact forms
• Comments, messages, or feedback you submit
• Any other information you choose to submit

We may also automatically collect limited technical information such as:

• Browser type
• Device type and operating system
• Pages visited and videos watched
• Time spent on pages and videos
• Referring website
• General geographic location (city/state or country)
• IP address used for security and website analytics

How We Use Your Information

The information we collect may be used to:

• Respond to your questions and requests
• Provide access to videos, music, and other media on HeartFelt TV
• Remember your viewing preferences and saved favorites
• Recommend content based on what you watch
• Improve the performance, usability, and reliability of our player and website
• Monitor website traffic and viewing trends
• Protect the security of our website and content
• Send updates or newsletters if you have chosen to subscribe
• Comply with legal obligations

Cookies

HeartFelt TV may use cookies and similar technologies to improve your browsing experience, remember your preferences, keep you signed in (if you have an account), and better understand how visitors use our website.

Most web browsers allow you to disable cookies through your browser settings if you prefer. Please note that disabling cookies may affect certain features, such as remembering your place in a video or keeping you logged in.

Video Streaming & Media

HeartFelt TV contains original videos, music, audio players, artwork, and other media.

When you stream videos or music, certain technical information may be collected by the media platform or hosting provider to improve performance, reliability, and playback quality. This may include your IP address, device type, connection speed, and buffering data.

Viewing Data

When you watch videos on HeartFelt TV, we may collect information about which videos you view, when you view them, and how long you watch. This helps us:

• Recommend content you may enjoy
• Remember where you left off in a video
• Understand which content is most helpful to our audience
• Improve the overall viewing experience

You may request deletion of your account at any time by contacting us.

Third-Party Services

We may use trusted third-party providers for services including:

• Website analytics
• Email communication and newsletters
• Video hosting and streaming
• Music streaming
• Payment processing (when applicable)
• Cloud storage
• Security monitoring

These providers maintain their own privacy policies regarding the information they collect. We encourage you to review their policies if you have questions about how they handle data.

Copyright Protection

All original videos, songs, lyrics, recordings, artwork, logos, graphics, photographs, text, and other creative materials on HeartFelt TV are the intellectual property of Heart-Felt Publishing unless otherwise noted.

Videos on HeartFelt TV may not be downloaded, re-uploaded, re-streamed, redistributed, or commercially used on other platforms without prior written permission.

Nothing in this Privacy Policy grants permission to copy, reproduce, distribute, sell, or commercially use any copyrighted materials without prior written permission.

Children’s Privacy

HeartFelt TV does not knowingly collect personal information from children under the age of 13 through this website.

If a parent or guardian believes that a child has submitted personal information, please contact us so we can promptly remove it.

Data Security

We take reasonable administrative, technical, and organizational measures to protect the information submitted through our website.

While no website can guarantee absolute security, we continuously work to protect the information entrusted to us.

Your Rights

You may request to:

• Review the personal information you have provided
• Correct inaccurate information
• Request deletion of your information where legally permitted
• Unsubscribe from future communications at any time
• Request deletion of your HeartFelt TV account (if you have one)

Requests may be submitted by emailing us at rick@heartfelttv.com.

External Links

HeartFelt TV may contain links to third-party websites. Heart-Felt Publishing is not responsible for the privacy practices or content of external websites. We encourage visitors to review the privacy policies of any third-party websites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The Effective Date at the top of this page will always indicate the most recent version. Your continued use of HeartFelt TV after changes are posted constitutes acceptance of the revised Privacy Policy.